Knowledge hub
Practical FM guides.From the people who do the work.
Straightforward guides on facilities management, refurbishment and specialist cleaning, written from our own delivery experience across healthcare, education, aviation, commercial and secure estates.
Hard FM · 4 min read
Hard FM and soft FM explained
What hard and soft facilities management actually cover, where the two meet, and why estates teams increasingly brief them together.
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Hard FM · 5 min read
Planning a ward refurbishment in a live hospital
How to phase refurbishment around patients, staff and infection control, from the first survey to documented handover.
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Hard FM · 4 min read
HVAC filter care in critical environments
Why air-handling unit maintenance and filter changes matter in healthcare and secure settings, and what a planned programme looks like.
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Soft FM · 3 min read
Why handover cleaning deserves its own scope
The gap between works completing and a space reopening is a cleaning problem. How to scope a final clean properly.
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Compliance · 4 min read
ATP testing explained: what it does and does not tell you
ATP surface testing is a fast, practical way to monitor cleaning. Here is what the numbers mean and where the limits are.
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Soft FM · 4 min read
Enhanced cleaning during an outbreak: who directs what
During periods of increased risk, cleaning steps up. How environmental cleaning supports your IPC team's outbreak arrangements.
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Soft FM · 4 min read
Biohazard and bodily-fluid response: what to expect from a call-out
What happens when you call out a specialist cleaning team after a contamination incident, and what to have ready when you call.
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Compliance · 4 min read
Waste segregation: who is responsible for what
Segregating, handling, storing, transporting and disposing of waste are separate responsibilities. How to make sure each one is covered.
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Soft FM · 4 min read
Setting cleaning frequencies that actually work
How to set cleaning frequencies by room type and risk, so high-touch points get the attention they need without paying for what you do not.
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Hard FM · 4 min read
Making the most of school holiday refurbishment windows
Holiday windows are short and fixed. How schools and academies can plan refurbishment and deep cleaning to land inside them.
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Soft FM · 4 min read
Cleaning an airport terminal without disrupting it
Terminals never really close. How cleaning and fabric maintenance are planned around passenger flows and airport operations.
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Soft FM · 4 min read
Cleaning custody suites and secure facilities
Custody cells, booking rooms and sanitary facilities need specialist cleaning delivered within strict access and evidential rules.
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Planning a refurbishment, or need specialist cleaning?
Construction & refurbishment
Tell us about your site, scope and preferred timing.
Discuss your projectPlanned specialist cleaning
Site assessment and written specification, with ATP and reporting options.
Request cleaning supportUrgent cleaning, 24/7/365
Call with the location, incident type and access details. Scope, charges and attendance are agreed per call-out.
01424 220809